Insider Brief Avaya and avatarin have outlined the next step in their collaboration to take AI-powered customer service into places where people go and may need help and to ask questions, such as retail stores and airports. According to the companies, the goal is to move beyond traditional chatbots and contact centers into real-world interactions […]
By Brian Jay Tang, University of Michigan and Kang G. Shin, University of Michigan Hundreds of millions of people consult artificial intelligence chatbots on a daily basis for everything from product recommendations to romance, making them a tempting audience to target with potentially below-the-radar advertising. Indeed, our research suggests AI chatbots could easily be used […]
Growing numbers of people are seeking improbable cosmetic surgery based on chatbots’ recommendations
Plastic surgeons are increasingly concerned about the rise of “AI face”, as more and more clients arrive in their offices with unrealistic AI-generated visions of what they want to look like.
Dr Nora Nugent, a cosmetic surgeon from Tunbridge Wells, has seen this first hand. Clients have started coming to her office with photos of themselves beautified by AI and a false expectation that those results are achievable with surgery. She is also the president of the British Association of Aesthetic Plastic Surgeons, and says many colleagues are having similar experiences.
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The shift from chatbots to robots that follow natural-language commands runs through a single class of models. VLA models — vision-language-action models — combine visual perception, language understanding, and action generation in one neural network. Their power is real, but it depends almost entirely on the training data they ingest. This guide explains what VLA […]
Some ads will have chatbots built in. | Image: Google
Google's AI-powered Search era apparently also extends to its ads. Now, when you search for a product, Google's Gemini AI chatbot will surface relevant items and generate a "custom explainer" about why you should purchase a specific one.
The update comes just one day after Google revealed a new Search box for larger, more conversational queries, along with a focus on AI-generated results. In an example shared by Google, someone searching for a "compact espresso pod machine" might see a Nespresso Vertuo Up under a "Sponsored Product" label, alongside an AI-generated description saying:
For a quality machine, look for capsule compatibility …
Read the full story at The Verge.
A chatbot can sound calm, considered, and confident while giving advice that causes real harm. It has no license to lose, no one to be reported to, and no obligation that survives the chat window closing. That is not a small gap. It is the central problem with AI in mental health in 2026.