Rewriting Your Pitch: SaaS Isn’t Dead, But The Playbook For Founders Is Changing
Because AI and LLMs are reshaping the traditional SaaS model, founders are forced to focus less on software alone and more on delivering measurable business outcomes, defensible workflow ownership, strong retention, and efficient growth. Crunchbase guest author, Ivan Nikkhoo argues that rather than chasing trends like adding services, founders should build deep moats, understand customer workflows, adapt pricing toward usage- or outcome-based models, and prove that AI creates lasting value.