When Employees Start Working For The Metrics Instead Of The Mission
The post When Employees Start Working For The Metrics Instead Of The Mission appeared on BitcoinEthereumNews.com. When Employees Start Working For The Metric Instead Of The Mission getty I never loved taking statistics courses in school, and yet somehow that education influenced me more than I ever expected. I now find myself trying to quantify things I never used to think about. There is tremendous value in being able to predict performance, and many of the tools organizations use help leaders improve results. They rely on performance metrics to evaluate everything from customer satisfaction to productivity. Used well, those metrics help identify problems, reveal opportunities, and support better decisions. Used poorly, they can produce exactly the opposite of what leaders intended. The moment employees understand how their performance will be measured, many begin adjusting their behavior to improve the metric rather than the outcome the metric was designed to represent. I saw that of