AI & Data Exchange 2026: SAP’s Tahera Zamanzada on what it takes to move AI into production
Despite a surge in AI experimentation, many agencies remain stuck in pilot projects, struggling to scale the technology. SAP expert offers approach.
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"I think it's an important time to be in this government technology business because we're able to shape what happens next," said John Boerstler.
Read full articleDespite a surge in AI experimentation, many agencies remain stuck in pilot projects, struggling to scale the technology. SAP expert offers approach.
Agencies are reevaluating technology deployments with an eye toward future savings and more flexibility, expecting more funding and business shifts in 2026.
The challenge is not to halt innovation. It is to ensure that as AI gains agency, agencies retain control and remain protected from fast-evolving threats.
Adherence to past strategies means falling behind, both literally and figuratively, with slower development and decreased functionality.
Agencies are giving their customers the option to get help online, over the phone or in-person.
"Congressional investigations should be viewed not only as a legal issue, but as a strategic and reputational risk management challenge," Amanda Robinson said.
To move beyond incremental gains, agencies need to treat AI as part of a wholesale transition: from humans managing paperwork to AI agents orchestrating data.