In the age of AI, leadership starts with listening

Many businesses have yet to deploy agents, so what tips can early adopters offer?

The ad comes from Artisan, the AI startup behind billboards urging businesses to "stop hiring humans."

Before production, consider whether that method is repeatable, a panelist said at the California Public Sector CIO Academy. Others recommended identifying service challenges early, and ensuring leadership is set.

The UK’s National Cyber Security Centre (NCSC) is recommending passkeys as the default authentication method for businesses to offer consumers, citing industry progress that now makes them a more secure and user-friendly alternative to passwords. In a blog post published this week, the agency said passkeys can now be recommended to both the public and businesses as a primary authentication method. “Passkeys should now be consumers’ first choice of login,” the UK cybersecurity authority said in a blog post, adding that passwords are “no longer resilient enough for the contemporary world.” “Passkeys are a newer method for logging into online accounts which do much of the heavy lifting for users, only requiring user approval rather than needing to input a password. This makes passkeys quicker and easier to use and harder for cyber attackers to compromise,” the NCSC added in the blog. The agency said passkeys should be used wherever supported, describing them as resistant to phishing and e

As automated decision-making becomes embedded in business-as-usual processes‚ the need for accountability changes from a theoretical debate to a practical governance challenge. New regulations such as the EU AI Act and the General Data Protection Regulation reflect a growing consensus that businesses should explain, audit, and enable individuals to contest automated decisions that significantly affect […]

OpenAI and Anthropic are reining in high-volume usage as developers and businesses strain limited compute capacity.

OpenAI acquires TBPN to accelerate global conversations around AI and support independent media, expanding dialogue with builders, businesses, and the broader tech community.

The anticipated model is still mysterious in regard to actual performance. But it shows how the vendor is trying to diversify.